This Privacy Policy explains how Luma Gadgets (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.neilat.com (the “Site”). It also applies to any communication you have with us regarding the Site (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. Please read it carefully.
1. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. When we do so, we will post the updated version on our Site and update the “Last Updated” date accordingly.
2. How We Collect and Use Your Personal Information
We collect personal information from various sources to provide and improve our Services. The way we collect and use your data depends on your interaction with us.
Personal Information We Collect
We collect the following categories of personal information:
Order details (billing and shipping addresses, payment confirmation)
Account information (username, password, security questions)
Customer support communications
Information We Collect Automatically:
Usage data (IP address, browser type, device information, interactions with the Site)
Cookies and tracking technologies
Information from Third Parties:
Service providers (e.g., Shopify, payment processors)
Marketing partners and analytics providers
How We Use Your Information
We use your personal information for the following purposes:
Providing Services: To process transactions, fulfill orders, manage accounts, and handle returns/exchanges.
Marketing and Advertising: To send promotional emails, display personalized ads, and analyze marketing effectiveness.
Security and Fraud Prevention: To detect and prevent fraudulent activities and unauthorized access.
Customer Support & Service Improvement: To respond to inquiries and improve our Services.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website performance. You can manage cookie settings in your browser, but disabling cookies may affect functionality.
We will not discriminate against you for exercising your privacy rights.
6. Data Security & Retention
We take appropriate security measures to protect your data. However, no system is completely secure. We retain your personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
7. Children’s Privacy
Our Services are not intended for children. We do not knowingly collect personal information from individuals under 16 years of age. If you believe a child has provided us with their information, please contact us to request deletion.
8. International Data Transfers
Your data may be transferred outside your country, including to countries that may have different data protection laws. We ensure such transfers comply with legal requirements by using safeguards like Standard Contractual Clauses.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
